Last updated: May 19, 2026
To protect the rights of both learners and course providers, Morld ("Morld", "we", "us", or "our") has established the following refund policy for the platform at movie.unood.me (the "Platform"). Unless otherwise specified on individual course pages, this policy applies uniformly to all products on the Platform. If you wish to request a refund, please read the terms below carefully and submit your request in accordance with the procedures outlined here.
This Refund Policy is an appendix to the Terms of Service. In case of any conflict between this Refund Policy and the Terms of Service, the interpretation more favorable to you shall prevail.
1. Online Video Courses
Refund eligibility for self-paced video courses is determined by the days since purchase and your viewing status:
- Within 7 days of purchase, with no paid units watched (free preview units excluded): 100% refund
- Between 8 and 14 days of purchase, with no paid units watched (free preview units excluded): 30% refund
- 15 days or more after purchase: no refund
- Any paid unit has been watched (free preview units excluded): no refund
2. Course Packages
Packages are bundled products. Refunds can only be processed for the entire package — partial refunds for individual courses within a package are not available. Every course in the package must independently meet the conditions in Section 1 above.
3. 1-on-1 Online Tutoring
Tutoring sessions are real-time services with instructor time reserved in advance. Refunds are not available once payment is completed. If a session is cancelled by the instructor, Morld will arrange a full refund or an alternate time slot on a case-by-case basis through customer support.
4. Failed Crowdfunding or Unfulfilled Instructor Obligations
If a course fails to meet its crowdfunding goal, or if a course instructor fails to fulfill the obligations agreed upon with Morld, Morld will issue a full refund of the amount you have paid in order to protect your rights.
5. One-Time Digital Content
This Refund Policy does not apply to one-time digital content such as images or text-only materials.
6. How to Request a Refund
Please email service@unood.me from the verified email address associated with your purchasing account, including:
- The real name used at checkout
- The course or package you wish to refund
- Your reason for the refund (please describe in detail)
The eligibility of a refund is determined by the timestamp of the refund request email.
7. Refund Amounts and Discount Handling
- Refunds cover only the amount actually paid. Discount codes used on the original order (such as MORLD10 / MORLD20) and other platform promotions are not refunded.
- Credit card payments are refunded to the original card; processing time depends on the issuing bank.
- Installment payments are not currently offered on the Platform. Should installment payments become available in the future, refunds for installment orders must cover the full order amount — partial refunds are not available.
8. Settlement and Disbursement
Upon termination of the agreement, Morld will settle and disburse the service authorization fees in accordance with this policy. Progress and outcomes will be communicated by email to the verified email address of the purchasing account.
For any refund-related questions, please email
service@unood.me. We respond on business days.